Shipping and Delivery

Our Shipping and Returns Policy

Below you will find our current Shipping terms for items sent in the United Kingdom, Europe and the Rest of the World. If you require items to be sent by another service (courier), please contact us for information.

Shipping

UK
Under £25 – £1 (Items will be sent First Class).
Over £25 – £75 – £2 (Items will be sent Signed For).
Over £75 – £5 (Items will be sent special delivery).

Europe
Under £50 – £1.50 (Items sent International Air Mail).
Over £50 – £5 (Items will be sent International Tracked (registered).

Rest of the World
Under £50 – £2 (Items sent International Air Mail).
Over £50 – £5 (Items will be sent International Tracked (registered).

Royal Mail will not allow items to be sent as Signed For to PO Boxes.

Heavy or Large items will be sent at cost. (These items will be clearly marked in the description).

All items are sent by 1st Class/International Airmail Royal Mail. Items valued over £75/£50 will be sent by Special Delivery/International Tracked. All orders have certificates of posting and the Post Office will contact you to confirm the details on any items that are lost or damaged in transit.

Dispatch & Delivery
We aim to dispatch orders on the day of ordering (if before 12:00 Mon to Fri) or the following working day however, we cannot guarantee this if other commitments intervene.

How can I pay for my order?
We only accept payment by PayPal if you have an account. Select ‘PayPal’ via the payment radio buttons at checkout.

Where will you ship to?
We will ship anywhere in the UK, Europe, North America and Australasia.  For other countries please contact us before placing an order.  Please note, for security reason we only ship to the billing address on the given PayPal invoice.

What is your returns policy?
H & C Fare Stamp wants to ensure you are happy with your order.  We will accept returns, if for any reason you are unhappy with your order, within 30 days of the order being received.  If items are not as described or damaged or lost in transit please notify us as soon as possible.

  • Please notify H & C Fare Stamp directly before returning any item, this must be within 14 days of the order being received.
  • Items must be returned in the same condition as they were received.  We will not process refunds if the items are returned damaged (unless previously notified) or lost on return.
  • If the items are returned in the same condition (unless notified of damage in original transit) we will refund the full purchase price, plus basic postage, but you are responsible for the return postage.
  • If any items were modified at your request, e.g. separation of booklet stamps, we cannot accept returns.